Frequntly Asked Questions
Please see below for answers to common questions from customers
Kynd Supplements
Why choose Kynd?
At Kynd, we prioritise sustainability and community support. Our products are crafted using sustainable materials to minimise environmental impact. Additionally, we actively participate in initiatives that give back to communities in need, ensuring that your purchase contributes to a greater cause.
How do I choose the best Kynd product(s) for me?
Choosing the right Kynd product starts with identifying your health goals and needs. Consider what specific benefits you’re looking for and refer to our website. Our product descriptions provide detailed information on ingredients and their benefits to help you make an informed decision. If you're still unsure, consult with a healthcare professional for personalised advice.
What are the directions for use?
Directions for use vary by product, so we recommend referring to the specific instructions on the packaging. Each product is labelled with detailed usage guidelines to ensure you achieve the best results. Always follow the recommended dosages and consult a healthcare professional if you have any questions or concerns.
CanI take supplements with medications or if I have a medical condition?
If you are taking medications or have a medical condition, it's essential to consult with a healthcare professional before starting any supplements. They can provide personalised advice and help ensure that there are no potential interactions or contraindications. Your health and safety are our top priority, so always seek professional guidance when in doubt.
Are Kynd supplements suitable for children?
Kynd supplements are specifically formulated for adults and may not be suitable for children. The ingredients and dosages are designed to meet the nutritional needs of adults. If you're considering supplementation for a child, it's best to consult with a healthcare professional for appropriate recommendations tailored to their age and health requirements.
Can I use different Kynd supplements together?
Yes, you can use different Kynd supplements together. However, we recommend reviewing the ingredients and dosages of each product to ensure they align with your health goals. If you have any concerns or specific health conditions, consulting with a healthcare professional can help you create a tailored supplement regimen that works best for you.
Do Kynd supplements have any allergens?
Yes, Kynd supplements may contain allergens. Allergen information is clearly listed on our bottle packaging labels, allowing you to make informed choices based on your dietary needs. Always check the label for specific allergen details before use and consult a healthcare professional if you have concerns about potential allergies.
Are Kynd supplements vegetarian/vegan?
We cannot guarantee that all products are vegetarian or vegan, as some of our capsule shells may be made with animal products such as gelatin. For specific ingredient information, please refer to the packaging. If you have dietary restrictions, we recommend consulting with a healthcare professional to find the right products for your needs.
Can I take Kynd supplements while pregnant or breastfeeding?
It’s important to consult with a healthcare professional before taking Kynd supplements while pregnant or breastfeeding. Always check the label for specific ingredient information and recommendations. Your doctor can provide personalised advice to ensure the safety of both you and your baby.
What is the shelf life of Kynd supplements?
The shelf life of Kynd supplements varies by product. Always check the expiration date printed on the bottle for specific information. To ensure maximum potency and effectiveness, store your supplements in a cool, dry place away from direct sunlight.
How should I store Kynd supplements?
To maintain the quality and potency of Kynd supplements, store them in a cool, dry place away from direct sunlight and moisture. Keep them in their original container with the lid tightly closed, and ensure they are stored out of reach of children. Avoid placing them in areas with high humidity, such as bathrooms. Always refer to the specific storage instructions on the packaging for optimal care.
Can men take Kynd supplements?
Yes, men can take Kynd supplements! Our health and beauty products are formulated to support overall wellness, including skin health, hair vitality, and more, regardless of gender.
How do Kynd supplements substantiate their claims?
Kynd supplements substantiate their claims through rigorous testing and research. Our formulations are backed by scientific studies and high-quality ingredients that have been proven to deliver the benefits we advertise. We also adhere to strict industry standards and guidelines to ensure safety and efficacy and are proudly TGA and GMP certified.
Do Kynd supplements contain preservatives?
We cannot guarantee that Kynd supplements are free from preservatives, as some formulations may include them to maintain product stability and freshness. For specific ingredient information, please refer to the product packaging. Rest assured, we prioritise your safety and adhere to strict quality standards, ensuring that our products meet the highest safety and efficacy requirements. If you have concerns about preservatives or specific dietary restrictions, consult with a healthcare professional for personalised advice.
Can I buy Kynd supplements on this website?
Not yet, but we hope to in the future. Thank you for your interest!
Can I report faulty Kynd products to Kynd’s scientific team?(adverse reactions, quality problems, adverse reactions suspected tobe caused by counterfeit products, etc…)
Yes, you can report any faulty Kynd products to our scientific team. If you experience adverse reactions, quality problems, or suspect that a counterfeit product may be involved, please reach out to us immediately. Your safety and satisfaction are our top priorities, and we take such reports seriously. Contact us through our website or customer service channels, and we will investigate the issue promptly.
Product Authenticity
How can I check the authenticity of my Kynd product?
To check the authenticity of your Kynd product, look for the unique batch number and expiry date printed on the packaging. Always purchase Kynd products from authorised retailers to ensure you receive genuine supplements.
I’m still uncertain about the authenticity of my product, what next?
If you're still uncertain about the authenticity of your Kynd product, please contact our customer service team for further assistance. Provide them with details such as the batch number, expiry date, and where you purchased the product. They will help you verify its authenticity and address any concerns you may have. Your peace of mind is important to us, and we are here to support you.
New Packaging
Why has your packaging design changed?
Our packaging design has changed to enhance the visual appeal and quality of our products. Rest assured, we continue to use eco-friendly materials, such as our newly introduced recycled plastic caps. We believe that great design should complement our values, and we hope you appreciate the new look as much as we do!
Why has your label design changed?
Our label design has changed to enhance the overall aesthetic appeal of our products. The new design reflects a more modern and vibrant look, aligning with our brand’s evolution and commitment to quality.
Are your formulations also changing?
Although we aim to maintain consistency in our formulations as much as possible, changes to our formulations can occur on a case-by-case basis, depending on specific product needs and advancements in ingredient science. You can find the most up-to-date information about our formulations on our website. Your health and satisfaction remain our top priority.
Is your new packaging recyclable?
Yes, our new packaging is recyclable! We use recyclable glass and plastic that is both recycled and recyclable to minimise our environmental impact. We are committed to sustainability and encourage our customers to recycle packaging whenever possible.
Why does some of your new packaging contain plastic?
We have recently made the switch to recycled plastic caps for some of our products. This is because plastic is better at maintaining the quality and shelf life of our products, and its lightweight nature reduces the environmental impact of transportation emissions. Our recycled plastic is fully recyclable.